Last Updated: March 1, 2023
Welcome to Maple Ventures Tourism. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
By accessing or using the Maple Ventures Tourism website, booking our services, or interacting with any of our platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other guidelines, rules, or policies that we may publish from time to time.
We reserve the right to modify these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for changes.
To use our services, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater. By using our services, you represent and warrant that you meet these eligibility requirements. If you are using our services on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms.
To access certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.
All bookings are subject to availability. A booking is not confirmed until you receive a written confirmation from us and full payment or the required deposit has been received.
All prices are quoted in Canadian dollars unless otherwise specified. Prices are subject to change without notice until payment is received in full. Published prices include applicable taxes unless otherwise stated.
Payment can be made by credit card, debit card, or other payment methods as specified during the booking process. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate.
For certain bookings, a deposit may be required to secure your reservation. The balance payment must be made by the due date specified in your booking confirmation. Failure to pay the balance by the due date may result in cancellation of your booking and forfeiture of your deposit.
You are responsible for all fees and charges associated with your booking, including any booking fees, service charges, or taxes. Any additional services requested during your trip may incur extra charges.
Cancellation policies vary depending on the type of service booked. Specific cancellation terms will be provided at the time of booking and in your booking confirmation. Generally:
We reserve the right to cancel any booking due to circumstances beyond our control, including but not limited to natural disasters, political instability, or insufficient participation. In such cases, you will be offered a full refund or the option to reschedule for a later date. We are not responsible for any incidental expenses that you may have incurred as a result of your booking, such as visas, vaccinations, or non-refundable flights.
If you wish to make changes to your booking, please contact us as soon as possible. We will make reasonable efforts to accommodate your requests, but changes cannot be guaranteed and may be subject to additional charges.
We reserve the right to make minor changes to your itinerary where necessary. In the event of a significant change to an essential term of your booking, we will notify you as soon as possible and offer you the choice of accepting the change, booking an alternative trip, or receiving a full refund.
You are responsible for ensuring that you have all necessary travel documents, including but not limited to passports, visas, health certificates, and insurance. Your passport must be valid for at least six months beyond the duration of your trip.
We strongly recommend that you purchase comprehensive travel insurance that covers trip cancellation, medical emergencies, and baggage loss or damage. Travel insurance is not included in the price of our services unless explicitly stated.
You are responsible for complying with any health requirements or recommendations for your destination, including vaccinations. We recommend consulting with a healthcare professional before traveling.
When using our services, you agree to:
We reserve the right to refuse service or terminate your participation in a tour if your conduct is deemed inappropriate or harmful.
To the maximum extent permitted by law, Maple Ventures Tourism disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that our services will be uninterrupted, secure, or error-free.
To the maximum extent permitted by law, Maple Ventures Tourism, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with these Terms or your use of our services.
In no event shall our total liability to you for all claims arising from or relating to these Terms or your use of our services exceed the amounts paid by you to Maple Ventures Tourism for the specific service giving rise to the liability during the twelve (12) months preceding the event giving rise to the liability.
Maple Ventures Tourism acts as an agent for third-party service providers, including but not limited to hotels, airlines, transportation companies, and tour operators. We are not responsible for the acts or omissions of these third-party providers or for any loss, damage, injury, expense, or inconvenience caused by delays, cancellations, or changes in schedules.
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to natural disasters, adverse weather conditions, government actions, political unrest, labor disputes, or mechanical failures.
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Maple Ventures Tourism or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes. This license does not include the right to:
By submitting content to our website (such as reviews, testimonials, or photos), you grant Maple Ventures Tourism a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
You agree to indemnify, defend, and hold harmless Maple Ventures Tourism, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our services will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Toronto, Ontario, and you consent to the personal jurisdiction of such courts.
Any dispute arising out of or relating to these Terms or your use of our services shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be submitted to binding arbitration in accordance with the Arbitration Act of Ontario.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Maple Ventures Tourism regarding your use of our services and supersede all prior and contemporaneous agreements, representations, and understandings.
If you have any questions or concerns about these Terms or our services, please contact us at:
Maple Ventures Tourism
123 Maple Street
Toronto, ON M5V 2K4
Canada
Email: legal@mapleventures.com
Phone: +1 (416) 555-1234
